Privacy Policy

Effective Date: 01/01/2025

Welcome to MJSJ ENTERPRISES LLC dba: Edible Arrangements #257 ("we," "us," "our," or the "Company"), a franchisee location located in San Diego. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app, website, or services (collectively, the "Services") for ordering and delivering fruit arrangements and gifts. This policy applies to all users of our Services.

1. Information We Collect

We collect personal information that you provide to us, including:

Contact Information: such as your name, phone number, email address, and mailing address.Order Information: details related to your purchases or transactions of fruit arrangements and gift products.Delivery Information: recipient names, addresses, and special delivery instructions for gift deliveries.Payment Information: credit card details and other payment method information.

This information is collected when you:

Provide it during a phone call with us.Enter it through our website or mobile application.Enter it through our chatbot online interface.Place an order for fruit arrangements or gifts.Sign up for marketing communications about our fruit arrangement products and special offers.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and confirm your orders for fruit arrangements and gifts.To deliver your fruit arrangements and gift products to the intended recipients.To communicate with you about your orders, including sending order confirmations.To send you marketing messages about our fruit arrangements, special offers, and seasonal gift products via SMS and email, if you have opted in to receive them.To improve our Services and enhance your customer experience.To comply with legal obligations.

3. Sharing of Information

We do not share your personal information with third parties, except:

As necessary to process your orders (e.g., with delivery or service partners).To comply with legal obligations or respond to lawful requests.To protect our rights, property, or safety, or that of our users or others.

4. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights Under the CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the personal data we collect, use, or disclose.Right to Delete: You can request that we delete your personal information.Right to Opt-Out: You can opt-out of the sale of your personal information (though we do not sell your information).Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at the information provided in Section 9. We will respond to your request within the timeframes required by law.

6. Marketing Communications

Opt-In: By providing your phone number and email, you may opt-in to receive marketing messages about our fruit arrangements, gift products, and special offers via SMS and email.Opt-Out: You can opt-out of marketing communications at any time by:Following the unsubscribe instructions included in the messages.Contacting us directly at [email protected] or (858) 585-4156.

Opting out of marketing messages will not affect transactional communications, such as order confirmations.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our app or website. Your continued use of our Services after the changes take effect signifies your acceptance of the updated policy.